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CUSTOMER SERVICE
If you have any questions concerning your order, please contact Kathy Willis at (713) 579-9314 or via email at Kathy.willis@halo.com. To expedite service, please have your sales order number ready.


CUSTOM PRODUCTS
For custom imprinted orders or products not featured in this web store, please contact Kathy Willis at (713) 579-9314 or via email at Kathy.willis@halo.com


HOW YOUR ORDER IS RECEIVED
When you submit an order, it is transmitted securely to our office in an encrypted format.


ACKNOWLEDGEMENT
When we receive your order, we will email you an order confirmation within 24 hours.


PRODUCTION TIME
Standard production is 3 to 4 weeks.


CHANGING OR CANCELING YOUR ORDER
To change or cancel an order, please contact Kathy Willis immediately as there may be a chance that we have processed your order for shipment. We will take all reasonable steps to accommodate your request.


PAYMENT
Orders can be placed by using one of the following credit cards: VISA, MasterCard, American Express or DISCOVER.